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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Irvin Smith

Irvin Smith

September 13, 2024

5  out of  5
rating by Irvin Smith
"Very professional and attentive to my needs. They were timely with their quotes and saved me money. I would highly recommend Victor Jones - State Farm Insurance."
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Barnaby Millard

September 13, 2024

5  out of  5
rating by Barnaby Millard
"Fantastic customer service going the extra mile to help and answer questions. I would wholly recommend State Farm"
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Janice W

September 4, 2024

5  out of  5
rating by Janice W
"It seems to be a big office and you don't always get the same person twice. But the record-keeping is good and you don't usually have to explain the reason for your call too lengthily. Shout out to Detra who has been excellent at understanding the issue and working to resolve it."
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Monique Mcm

August 28, 2024

5  out of  5
rating by Monique Mcm
"Love State Farm"
We responded:
"Ms. Monique, thank you for taking the time to give our office this review."
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Rainie Carter

August 22, 2024

5  out of  5
rating by Rainie Carter
"I am so happy to get my home and car insured with this company. They are very helpful and the customer service is outstanding. They are professional and friendly. They answered all my questions and provided me with some information that helped me make the switched I needed for my family. I am glad I made the switch to this company. They saved me money and that makes for a great day and a happy customer. You guys are the best. Thank you so much for insuring me and my family. We know we are in great hands."
We responded:
"Hello Rainie, your review is beautiful. It means a lot to our office that our service is appreciated. Thanks, Victor "
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Rufino Solomon

August 1, 2024

5  out of  5
rating by Rufino Solomon
"My questions are answered and quick. Done."
We responded:
"Rufino, we appreciate you. Thanks"
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Maximiliano Alfaro

July 11, 2024

5  out of  5
rating by Maximiliano Alfaro
"Great service thank you"
We responded:
"Thanks for taking the time...we appreciate you too Maximillano. Victor "
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Emily Rice

June 10, 2024

5  out of  5
rating by Emily Rice
"McKenzie is one of the best agents I have ever worked with. She is always ready to answer any questions I may have concerning my insurance plan/needs and is able to do so in layman’s terms. Her empathetic nature shines above the rest, and was much appreciated during my time of car struggles and stress."
We responded:
"Thanks Emily, glad to hear you're back in the DMV. Looking forward to being your insurance agent. Madison does a wonderful job!!"
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Mercedes Safford

May 15, 2024

5  out of  5
rating by Mercedes Safford
"I can't recommend Victor Jones State Farm Insurance Agency enough! The team here is incredibly knowledgeable, helpful, and always goes above and beyond to provide exceptional service. You can tell that Mr. Jones and his staff truly care about their clients and work so hard to find the best insurance solutions tailored to individual needs. I feel confident and secure knowing that my insurance needs are in capable hands. Big thank you to Victor Jones State Farm Insurance Agency for their outstanding service!"
We responded:
"Thank you Mercedes for you kind review. It means a lot when another business owner appreciates our work!!"
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Jocelyn G.

May 14, 2024

5  out of  5
rating by Jocelyn G.
"Good costumer service, billingual service, Joseline was big help ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thanks Jocelyn, serving all our policyholders is important to us. Plus complete understanding of policies allows you to protect your things and family."
Profile photo of Lexus Safford

Lexus Safford

May 14, 2024

5  out of  5
rating by Lexus Safford
"I have been thoroughly impressed with the customer service provided by Madison! Madison has far surpassed my expectations! The level of attentiveness and dedication shown towards addressing my needs and concerns has been exceptional. Madison consistently goes above and beyond to ensure that I am satisfied with the services provided and takes the time to answer any questions or provide clarification when needed. Overall, the experience of working with Madison as my agent has been nothing short of outstanding, setting a high standard for customer service in the industry."
We responded:
"Hello Lexus, thank you for the referrals. It means a lot that you trust us with your friends and family. "
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Myha Zaire

May 14, 2024

5  out of  5
rating by Myha Zaire
"Madison is such a great agent! I was unfamiliar with the process, as this was my first time being on my own plan; However, Madison taught me so much and made the process a breeze. I would rate 10 stars instead of 5 if I could."
We responded:
"Having complete understanding of your State Farm policies is important to our office. Madison and our team takes pride in helping our policyholders. Thanks Myha!!!"
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Jenny Gonzales

May 14, 2024

5  out of  5
rating by Jenny Gonzales
"Happy with the service at this Agency Joseline always there to help me with my account!"
We responded:
"Hello Jenny, Joseline is a very important part of our team. Thanks for the referrals Jenny!!"
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carla zimmerman

May 2, 2024

5  out of  5
rating by carla zimmerman
"I had been with my previous home owner's insurance company for over 40 years. When our mother passed away a few years ago, they were able to transfer the name on the account to mine. However, after a recent underwriter's audit, they informed me that our policy would be canceled because it's no longer owner occupied. My neighbor said her guy with State Farm was good. Well, he's not good, he's GREAT. he and his team went to work, spare of the moment on our visit to his office, and was able to put together a policy for us!! You have no idea how incredibly wonderful this was! The horrible situation was turned into a great experience and I am truly thankful."
We responded:
"Hello Ms. Carla, It was great meeting you the other day. It makes us feel special that we were able to help your situation!! 😊"
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Adolfo Lopes

April 26, 2024

5  out of  5
rating by Adolfo Lopes
"Great service I recommend"
We responded:
"We take pride in our service to policyholders. Thanks Adolfo."
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A C

April 16, 2024

5  out of  5
rating by A C
"Thank you Detra J. for going beyond and above. Your professionalism and willingness to work with me in my never ending request for info and change is unbelievable. You are a rock."
We responded:
"Hello AC, Detra an our team are fantastic. Thanks"
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M Calvo

March 28, 2024

5  out of  5
rating by M Calvo
"Detra and Victor are always available and always quick to help. Very responsive whether it’s via phone call or email. Highly recommend!!"
We responded:
"Hello Mrs. M, our team does a wonderful job helping our policyholders. Thank you!!"
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David Sandoval

March 26, 2024

5  out of  5
rating by David Sandoval
"The office of Victor Jones is always professional, friendly and helpful."
We responded:
"David, love being professional, friendly and helpful!! Thanks"
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Paul Xu

March 25, 2024

5  out of  5
rating by Paul Xu
"Really great! Simple and easy!! Madison who helped me is amazing!!!!!!"
We responded:
"Hello Paul, Madison does a great job with our policyholders. Thanks"
Profile photo of Vanessa Elliott, Ed.D.

Vanessa Elliott, Ed.D.

March 19, 2024

5  out of  5
rating by Vanessa Elliott, Ed.D.
"Detra, was very friendly, helpful, and thorough with helping me select the correct products that would help me save money. Excellent customer service! I highly recommend!"
We responded:
"Hello Vanessa, excellent customer service is our goal. Thanks for 5 Stars!!"
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Mary Dunlop

March 15, 2024

5  out of  5
rating by Mary Dunlop
"Excellent initiative by Agent Madison Rice. Very responsive and helpful. Looking forward to working with her."
We responded:
"Hello Ms. Mary, thanks for your review and your kind words about Madison. Our office is looking forward to working with you as well. Thanks"
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Roy Manuel

March 14, 2024

5  out of  5
rating by Roy Manuel
"Madison is a wonderful lady.She helped me alot with starting a new insurance with state farm.Her service was excellent.I spoke to other insurance too, but state farm is the best .Thankyou State Farm ."
We responded:
"Roy, Madison does a wonderful job with our policyholders. Thanks for your review."
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Victoria Snell

March 12, 2024

5  out of  5
rating by Victoria Snell
"Victor has been a tremendous help in doing life policies for me & each of our grandchildren. He & his team are always kind & professional!"
We responded:
"Thanks Victoria "
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Lisa Ralli

March 6, 2024

5  out of  5
rating by Lisa Ralli
"Claudia was very helpful to me. I appreciate her patience and kindness 😊."
We responded:
"Mrs. Claudia does a wonderful job...thanks Lisa!!"
Profile photo of The L.E.E. Way Foundation

The L.E.E. Way Foundation

February 29, 2024

5  out of  5
rating by The L.E.E. Way Foundation
"Victor Jones State Farm Insurance Agency provides prompt, quality customer service. They are courteous, personable and professional. Someone is always available to answer my questions. They truly care about their customers."
We responded:
"Ms. Michelle, thanks for supporting our agency."