Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cynthia Washington

Cynthia Washington

June 23, 2026

5  out of  5
rating by Cynthia Washington
"Great Customer Service
Low cost"
We responded:
"Cynthia, your feedback truly made our day! We’re grateful for your loyalty and support. Thank you for choosing our Rockville State Farm office.

Victor Jones - State Farm Insurance Agent"
Profile photo of Eric Scheinkopf

Eric Scheinkopf

June 19, 2026

5  out of  5
rating by Eric Scheinkopf
"Joseline was very helpful to me in promptly providing my apartment's management with an updated renters insurance policy form as my building is under new management. Courtesy and professionalism!"
We responded:
"Thank you for highlighting our service, Eric! We’re proud to help our Rockville neighbors find peace of mind.

Victor Jones - State Farm Insurance Agent"
Profile photo of Joy Raquel Estevez Ortiz

Joy Raquel Estevez Ortiz

June 17, 2026

5  out of  5
rating by Joy Raquel Estevez Ortiz
"Great service—responses to inquiries are quick and easy. Highly recommended."
We responded:
"Joy, we truly appreciate the kind words! Our Rockville State Farm team always strives to do our best — thank you for noticing.

Victor Jones - State Farm Insurance Agent"
Profile photo of Lillian Beard

Lillian Beard

June 15, 2026

5  out of  5
rating by Lillian Beard
"State Farm agent, Victor Jones, Rockville MD Office, has such an efficient, professional team! Today I spoke with Detra, who calmly and professionally explained many fine points of my insurance portfolio. I felt better prepared to review and make informed decisions about my family's coverage. Thank you State Farm!"
We responded:
"Lillian, thank you for continuing to trust our Rockville State Farm team. It’s our pleasure to help protect what matters most to you.

Victor Jones - State Farm Insurance Agent"
Profile photo of Leigh Anne

Leigh Anne

June 12, 2026

5  out of  5
rating by Leigh Anne
"The whole team has been amazing and has made State Farm home owners insurance easier to navigate."
We responded:
"Glad to hear Detra and State Farm are helping our neighbors. Thanks Leigh "
Profile photo of Darin Harris

Darin Harris

June 2, 2026

5  out of  5
rating by Darin Harris
"Best insurance team ever. I really appreciate the detailed information and personal support Victor, Detra, and their team provide."
We responded:
"Darin, thank you for continuing to trust our Rockville State Farm team. It’s our pleasure to help protect what matters most to you.

Victor Jones - State Farm Insurance Agent"
Profile photo of Firoza Salahuddin

Firoza Salahuddin

May 28, 2026

5  out of  5
rating by Firoza Salahuddin
"I am happy with the prompt response from Elizabeth of State Farm. The confidence I have with Elizabeth G. that all my issues will be addressed immediately will keep me stay with this company. Thank you for doing a great job."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Kyle Lao

Kyle Lao

May 11, 2026

5  out of  5
rating by Kyle Lao
"Victor was extremely helpful with creating a home-insurance policy that met my needs. As a first-time homebuyer, I appreciated Victor's willingness to explain the process and ensure that I was familiar with what my policy provided.

His staff is friendly, helpful, and quick to respond."
We responded:
"Kyle, we truly appreciate the kind words! Our Rockville State Farm team always strives to do our best — thank you for noticing.

Victor Jones - State Farm Insurance Agent"
Profile photo of Rob L

Rob L

May 9, 2026

5  out of  5
rating by Rob L
"Personal, friendly, professional, knowledgeable - great team all-around! Pleasure working with Victor and his team :)"
We responded:
"Thank you for highlighting our service, Rob! We’re proud to help our Rockville neighbors find peace of mind.

Victor Jones - State Farm Insurance Agent"
Profile photo of Pam Wright

Pam Wright

May 2, 2026

5  out of  5
rating by Pam Wright
"A pleasant experience to talk to a person whenever I have called. Your office is one of the few places left that shines with customer service."
We responded:
"Thanks for the 5 stars, Pam, and for being part of our Rockville community! Please let us know anytime we can help with your insurance.

Victor Jones - State Farm Insurance Agent"
Profile photo of Anna Bochkova

Anna Bochkova

April 22, 2026

5  out of  5
rating by Anna Bochkova
"Excellent customer service — quick, clear, and very helpful. Highly recommend!👍👍👍👍"
Profile photo of Cynthia Giaquinto

Cynthia Giaquinto

April 16, 2026

5  out of  5
rating by Cynthia Giaquinto
"I spoke to Elizabeth in regard to my car insurance and my home insurance. I wanted to lower my car insurance and home insurance rates. She sent me quotes which she then followed up with me on. I had a wonderful experience with the company and with Elizabeth."
We responded:
"Thanks, Cynthia! We’re happy to see your review and thrilled you had a positive experience at our Rockville office.

Victor Jones - State Farm Insurance Agent"
Profile photo of Steve Huber

Steve Huber

April 2, 2026

5  out of  5
rating by Steve Huber
"Detra was very helpful in reviewing my issue and explaining steps for resolution."
We responded:
"Thank you for the 5-star review, Steve! We’re thrilled to hear you had such a great experience with us here in Rockville.

Victor Jones - State Farm Insurance Agent"
Profile photo of Steve Moeller

Steve Moeller

March 27, 2026

5  out of  5
rating by Steve Moeller
"Super fast getting the documents for my new car."
We responded:
"Thank you for the 5-star review, Steve! We’re thrilled to hear you had such a great experience with us here in Rockville.

Victor Jones - State Farm Insurance Agent"
Profile photo of kundan upadhyay

kundan upadhyay

March 26, 2026

5  out of  5
rating by kundan upadhyay
"Great customer service and a very friendly team."
We responded:
"A sincere thank-you for your review, Kundan. We truly value your business and your kind words.

Victor Jones - State Farm Insurance Agent"
Profile photo of Avin Singh

Avin Singh

March 12, 2026

5  out of  5
rating by Avin Singh
"Victor and Detra’s team at Statefarm are outstanding. They’re personable, responsive and efficient. I trust them wholeheartedly with my family’s insurance needs."
We responded:
"Thanks Avin, for any small business this means the world. Have a wonderful day!!!"
Profile photo of Erin M

Erin M

March 12, 2026

5  out of  5
rating by Erin M
"I have had State Farm insurance over the years in different states and although my experiences have been consistently good, this office stands out as truly excellent. They've been helpful and communicative, and happy to take the time to explain the details, no matter how small, so that I fully understand my coverage. State Farm is the best, and this office is the best of the best."
We responded:
"Amazing! Thank you, Erin. We appreciate your trust in our team and look forward to continuing to serve you as a State Farm customer.

Victor Jones - State Farm Insurance Agent"
Profile photo of Changmin Peng

Changmin Peng

February 25, 2026

5  out of  5
rating by Changmin Peng
"Victor and his team are extremely professional, patient, and responsive. They explained every detail clearly and helped me find the best insurance plan that truly fits my needs. Highly recommend this State Farm office!"
We responded:
"Changmin, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Laurette LeGendre

Laurette LeGendre

February 23, 2026

5  out of  5
rating by Laurette LeGendre
"I am thrilled about working with Madison. She is patiently, transparent and is great with understanding and communication of my concerns."
We responded:
"Thanks for the 5 stars, Laurette, and for being part of our Rockville community!

Victor Jones - State Farm Insurance Agent"
Profile photo of David Brown

David Brown

February 17, 2026

5  out of  5
rating by David Brown
"Customer service is above and beyond. Thank you for making an industry that is naturally frustrating more pleasant."
We responded:
"Thanks David. Glad we could make this world a little easier for you. Give us a call if you need anything. "
Profile photo of Latia Parris-Barnes

Latia Parris-Barnes

February 12, 2026

5  out of  5
rating by Latia Parris-Barnes
"Excellent customer service at Victor P. Jones State Farm! The team is courteous, knowledgeable, and efficient. They took the time to explain my coverage options and made the entire process smooth and stress-free. It’s clear they truly care about their clients. I highly recommend them to anyone looking for a reliable and professional insurance agency."
We responded:
"Latia, thank you for the 5-star review, Latia! We’re thrilled to hear you had such a great experience with us here in Rockville.

Victor Jones - State Farm Insurance Agent"
Profile photo of Kevin Bradley

Kevin Bradley

February 11, 2026

5  out of  5
rating by Kevin Bradley
"Detra and team really go above and beyond to show they care about you. Amazing experience and will highly recommend to others."
We responded:
"Kevin, thank you for sharing your thoughts! We’re so glad you’re happy with our service at our Rockville State Farm office. If you ever have questions or need help, we’re always here for you.

Victor Jones - State Farm Insurance Agent"
Profile photo of Nancy Johnson

Nancy Johnson

February 4, 2026

5  out of  5
rating by Nancy Johnson
"Amazing service and staff, my every need has been addressed promptly and resolved. I couldn't ask for better service."
We responded:
"We’re thrilled to have exceeded your expectations, Nancy! Thank you for sharing your experience. – Victor Jones - State Farm Insurance Agent"
Profile photo of David Jung

David Jung

January 29, 2026

5  out of  5
rating by David Jung
"Detra was a great helper and I had great experience with her."
We responded:
"You rock, David! We appreciate your support and your positive review. – Victor Jones - State Farm Insurance Agent"
Profile photo of William Fernando Rojas Henao

William Fernando Rojas Henao

January 21, 2026

5  out of  5
rating by William Fernando Rojas Henao
"Great team ever!"
We responded:
"William, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Please let us know if you have any questions."