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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Wilson S Montufar Duque

May 26, 2023

5  out of  5 rating by Wilson S Montufar Duque
"Joseline Guevara. I am very satisfied with your service, you always help me in everything I need. Tk"

Nathena Briscoe

May 18, 2023

5  out of  5 rating by Nathena Briscoe
"I find this State Farm Insurance Agent very, very professional and always interested in the welfare of the children at the childcare center. I would refer friends and family to Victor Jones if needed. He and his staff provide exemplary performance at all times."

Navin Keswani

May 16, 2023

5  out of  5 rating by Navin Keswani
"Very prompt and always courteous in addressing all matters of insurance !!"

raj patel

May 15, 2023

5  out of  5 rating by raj patel
"very good service"

Joseph Jay

May 12, 2023

5  out of  5 rating by Joseph Jay
"So used to talking to bots and going through call prompts to get to a live person I was shocked at how easy it was to talk to the agents and they were a lot more pleasant than call prompts and online bots. Nice to know I can call and actually talk to the same agent right down the street from me if I need to. Love it."

Dalan H

May 3, 2023

5  out of  5 rating by Dalan H
"Fast response time; short and to the point"

Johna Snell

May 2, 2023

5  out of  5 rating by Johna Snell
"Great team and a pleasure to do business with. Always responsive and looking out for my best interest!"

Carla Young

May 2, 2023

5  out of  5 rating by Carla Young
"Wonderful staff! Very responsive to any questions that I have while always providing very detailed feedback!"

Shabbir Shah

October 19, 2022

5  out of  5 rating by Shabbir Shah
"My every request, phone call and payment questions were addressed in timely and professional manner. Madison, Dietra, Claudia and Elizabeth , have always been pleasant and helpful. Thanks to them I never missed a payment, no issues whatsoever for last 10 years or so Never going anywhere, have recommended this branch to many family members and friends"

kim alston

August 30, 2022

5  out of  5 rating by kim alston
"Since joining Victor Jones State Farm Insurance Agency the level of service has been excellent. All the staff has been courteous, professional and friendly. I highly recommend them to anyone in search of a new insurance agent"

Rachel McCoy

August 8, 2022

1  out of  5 rating by Rachel McCoy
"This agent has not been helpful regarding questions that I have had throughout the process of obtaining insurance. I switched to State Farm thinking this would be a better move for my family and I, and sincerely regret it. I will be switching agents for now, and ultimately switching insurance companies soon enough. The process of obtaining my online account to random changes that were not relayed to me are just a glimpse of the issues I had to deal with since choosing State Farm earlier this year. I will say Detra has been slightly helpful to me; otherwise, CHOOSE ANOTHER PROVIDER!"

anahi collado

July 28, 2022

5  out of  5 rating by anahi collado
"I just switched from another company and the process was simple. Detra Jones assisted me and she was very pleasant, helpful, and patient. So happy to have made the switch!"

Alicia Robertson

July 23, 2022

5  out of  5 rating by Alicia Robertson
"I called to request a quote on auto and renter’s insurance. Detra was kind, helpful and professional. The quote I received was shockingly lower than what I had hoped. Detra made the process so easy and in a timely manner!"


April 6, 2022

5  out of  5 rating by Jack
"I give them my "PKP" review..."P"rofessional, "K"nowledgable, and they aim to "P"lease!"

barry scott

April 1, 2022

5  out of  5 rating by barry scott
"Awesome agent..."

Schwarze Katze

March 3, 2022

5  out of  5 rating by Schwarze Katze
"Local State Farm Agency located on 392 Hungerford Rr , Rockville MD - just does a fantastic job to finding right coverage at very competitive price ( twice less then Geico in my case) . Always ready to help. Agent Detra Jones is most helpful & honest and up front with everything! Highly recommend . Julia. . Rockville MD . March 2022"

Jewell Payne

February 8, 2022

5  out of  5 rating by Jewell Payne
"Great customer service and very responsive."

Latia Parris-Barnes

December 28, 2021

5  out of  5 rating by Latia Parris-Barnes
"I’ve only been a customer of Victor Jones and his team for a few short months. In that time they have proven to be knowledgeable, professional and so friendly. They helped my family navigate an interstate move with ease. I see us being customers for many years to come."

Rob O

December 16, 2021

5  out of  5 rating by Rob O
"Thank you Claudia Cooper for being professional, responsive and knowledgeable. I didn’t feel unimportant and I am impressed at the ease of it all. Thanks so much again. “Like a good neighbor, StateFarm is there.” You totally deserve a promotion. A truly valuable asset to StateFarm."

Ibzan C

November 12, 2021

5  out of  5 rating by Ibzan C
"Detra Jones is pleasure to work with! She is lightening fast with my requests and the consummate professional."

Nancy Smith

September 6, 2021

5  out of  5 rating by Nancy Smith
"I found Ms, Detra to be very caring of People! I wasn’t feeling well, but she expressed for me to feel better. Her Customer Service made me feel welcomed and comfortable! She treated me as if I was the ONLY client. This sold me before I even got a quote! I am looking forward to our client relationship and I feel okay to even ask the dumbest question. Thanks Nancy E Smith"

Javaria Shaukat

August 31, 2021

4  out of  5 rating by Javaria Shaukat
"Detra was very responsive and supportive answering all the questions I have. Satisfied until now. Just started my policy with StateFarm, looking forward for good experience"

Margaret watson

August 31, 2021

5  out of  5 rating by Margaret watson
"As an older person, it is especially comforting to encounter folk that have the patience of Job to LISTEN and then make things clear and then follow through with their Word. That’s important to me."

Maluk Moody

August 11, 2021

5  out of  5 rating by Maluk Moody
"My conversations with Detra demonstrated the type of customer service one expects. She's very pleasant to talk to, thorough & quick to answer any question presented. I would surely recommend her to family & friends."

Angela Banks

July 3, 2021

5  out of  5 rating by Angela Banks
"This office is very easy to work with and handles all of updates quickly."